Service Essentials™ For Email!

Incorporating the DiSC® Personal Profile Instrument, Service Essentials™ for Email helps professionals learn to communicate via email by understanding their own behavior style and adapting to the style needs of the email receiver. Throughout the three essential practices for great email service, participants apply the DiSC® model to identify and meet their email receivers' needs.

PROGRAM FEATURES

• Instill effective and professional email communication

PROGRAM OBJECTIVES AND BENEFITS:

• Identify and adapt to the behavior styles of the receiver
• Use email with care
• Respond promptly
• Be aware of the audience
• Format with brevity
• Communicate effectively through clarity
• Always proofread
• Manage email to avoid overwhelm

PROGRAM OUTLINE

• Sessions are 4 to 8 hours and are customized to meet client needs.
• Group size is limited to 20 -25 people.

To schedule this session, or to learn more about having us train you to conduct this seminar, please contact us.