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Reinforcing Understanding of DiSC® Behavioral Styles - for Customer Service
Online - $42; Product No: R105 |
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Customer
Service relationships often depend on "getting off on
the right foot". Being able to quickly recognize a person's
behavioral style and interact appropriately are critical to
this process. Understanding Behavioral Styles for Customer
Service shows you how to recognize different behavior patterns,
and develop adaptive skills that increase your ability to
communicate successfully with others. Approximately 45 minutes
in length.
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DiSC® is a registered trademark of Inscape Publishing, Inc.
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