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DiSC® Interactive Online Full Course for Customer Service
Online - $89; Product No: S-121 |
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Customer
Service relationships often depend on "getting off
on the right foot". Being able to quickly recognize
a person's behavioral style and interact appropriately are
critical to this process. Understanding Behavioral Styles
for Customer Service shows you how to recognize different
behavior patterns, and develop adaptive skills that increase
your ability to communicate successfully with others.
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DiSC® is a registered trademark of Inscape Publishing, Inc.
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